Our Services

IT Service Management Training

We deliver a full range of publicly available ITIL® Service Management courses (Foundations, Intermediate & Expert). These courses can also be provided in-house, tailored to a location, and time frame that suit your organisation. Please refer to our ITSM Training Programs Overview

IT Management Consulting

We also offer a wide array of IT Management consultancy and training services using the industry-leading techniques and best practices in the areas of ITIL Maturity Assessment and Benchmark IT Service Management process implementation based on ITIL® best-practice frameworks, and ISO/IEC20000 standards Information Security framework implementation based on ISO27000 standard

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Other Standards and frameworks:

- IT Service and business continuity management, based on ISO22301

- ISO 9001 Quality Management System (QMS)

- ISO 30401 Knowledge Management

- ISO 56000 Innovation Management

- ISO 18295 Customer Contact Centres

- ISO 45001 Occupational Health & Safety Management System

- ISO 21500 Project Management

- ISO/IEC 12207 Systems and software engineering —Software life cycle processes

- ISO/IEC 23026 Website Management

- ISO 10001-02 Customer Satisfaction & Handling Complaint

- IT Strategies, Risk Analysis & Management

- IT Governance based on Cobit & ISO38500

e-Services

Recently, we have added new e-services where you can buy our e-publications and knowledge focusing in the area of Service Management and Information Security. Now you can also do your ITIL Foundation Trainings using our e-learning services. To find more about our products and services, please contact us today